Documentation & Policies

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At Alliance Home Inspections, we believe in plain-English, transparent documents. Everything below explains what we inspect, how we report, and how we look after your information—so you can make confident decisions.

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What each document covers

Sample Home Inspection Report

A clear, photo-rich PDF that highlights Safety, Major, and Maintenance items, plus practical next steps. It reflects conditions at the time of inspection and follows our SOP.

Standards of Practice (SOP)

Defines the scope (visual, non-invasive, readily accessible components), limitations (no code compliance or destructive testing), and systems inspected (roof, exterior, structure, electrical, HVAC, plumbing, interiors, insulation/ventilation).

Code of Ethics

Our promise to act with integrity, independence, competence, and confidentiality. We avoid conflicts (no repairs on inspected homes for 12 months) and keep our marketing factual.

Pre-Inspection Agreement

The service contract: scope, exclusions, your responsibilities (safe access, utilities on), fee and payment terms, delivery timeline, third-party reliance, and dispute-resolution language.

Re-Inspection Policy

Available after repairs by qualified trades. Covers what we re-check, fees, and how we report back on corrected items.

Complaint & Customer-Care Process

Simple steps: email us with details (and photos), response within 2 business days, and—if appropriate—a site visit and fair review under the agreement/SOP.

Privacy Statement

What we collect (contact + property details),  who we may share with (only with your consent, or as required by law), and how to request copies or deletion where permitted.

Optional Consents

  • Photo/Testimonial Consent: permission to use non-identifying property photos or quotes in marketing.

  • Authorization to Share Report: let us send your report to your agent, lawyer, or lender.

Website Terms & Cancellation

Plain-English site use, trademarks, disclaimers, and our 24-hour cancellation/reschedule policy for bookings.


FAQs

Can my agent or lender rely on the report?
The report is prepared exclusively for you (the named client). With your written consent, we can share a copy—others should perform their own due diligence.

Will you find every defect?
No inspection is technically exhaustive. We perform a visual review of readily accessible areas and report material defects seen at the time of inspection.

How quickly will I get my report?
Typically within 48 hours unless otherwise agreed.


Questions or document requests?
Call 778-710-2030 or email info@alliancehomeinspections.ca.

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